Launching in DC · Northern Virginia · Maryland

Delivery you can sign for.

A reliable, chain-of-custody courier for the things that can't be late: medical specimens, specialty pharmacy, data-center hardware and legal filings. Scheduled routes and STAT runs, planned around quiet electric vans, with proof of delivery on every stop.

  • On-time, every time
  • Chain-of-custody
  • HIPAA-aware processes
  • Temperature logs
  • Proof of delivery
  • Electric-first fleet

What we deliver

Built for deliveries where trust is the product.

Medical & specimen routes

Scheduled clinic-to-lab pickups and STAT runs, with sealed handoffs, temperature-controlled totes and a signed record at every step.

Specialty pharmacy

Same-day and scheduled prescription delivery for independent and specialty pharmacies, with ID-verified handoffs and photo proof of delivery.

Data-center & tech parts

Secure runs for servers, optics, spares and IT hardware across Data Center Alley, with careful handling, serial-number scans and badged handoffs.

Legal & court filings

Time-stamped document runs to courthouses, agencies and firms, with filing receipts returned the same day.

Scheduled routes

Dedicated daily or weekly routes you can set your clock by, designed around your pickup windows and recurring stops.

STAT & on-demand

Urgent, direct point-to-point runs when it can't wait, with live status from pickup to signature.

Industries

Made for the region's most demanding shippers.

This region runs on health systems, labs, data centers and government work. They need a partner that treats every handoff like an audit.

  • Clinics, labs & health systemsSpecimens, supplies, records and equipment between sites.
  • Specialty & independent pharmacyPatient deliveries and pharmacy-to-clinic transfers.
  • Data centers & ITHardware, spares and critical parts across Loudoun and Prince William.
  • Federal contractorsUnclassified document and equipment logistics.
  • Law firms & agenciesCourt filings, closings and time-sensitive documents.
  • Couriers & 3PLsReliable overflow and subcontract capacity when you need another van.

How it works

Four steps. Zero guesswork.

  1. 01

    Book

    Request a scheduled route or a STAT run. We confirm the pickup window, handling needs and chain-of-custody requirements.

  2. 02

    Pick up

    Our driver verifies, seals and scans each item. Temperature-controlled items get a logged tote.

  3. 03

    Track

    Follow the run in real time. Every handoff is time-stamped and signed.

  4. 04

    Prove

    Get proof of delivery (signature, photo and time) plus a monthly on-time scorecard.

Why SteelPromise

Six promises, made of steel.

On time

Routes planned around your windows, with buffers built in and STAT capacity held for urgent runs.

Chain of custody

Signed, time-stamped handoffs and seal checks from pickup to drop. Every exception is logged.

Secure & compliance-minded

HIPAA-aware processes, bloodborne-pathogen training and UN3373 specimen packaging procedures, built in from day one.

Transparent tracking

Status updates, photo and signature proof of delivery, and temperature logs on request. Live tracking is on our roadmap.

Sustainable EV fleet

We're building around quiet, zero-tailpipe electric vans for cleaner miles in dense neighborhoods and campuses.

Local & accountable

A small, owner-operated team in the DC metro. You'll know who's driving and who to call.

Our promise · QA standards

Run like a quality lab, not a gig app.

Our team’s background is in telecom product development and quality assurance. We measure every route the way a QA team measures a release.

  • Monthly on-time scorecard for every client
  • Temperature data loggers on controlled shipments
  • Signature, photo and timestamp on every delivery
  • Exception reports within the same business day
  • Documented procedures, reviewed every quarter
Client scorecardSample layout · live data after launch
On-time deliveries—%
Chain-of-custody records complete—%
Temperature excursions—
Proof of delivery captured—%
Exceptions resolved same day—%

We'll publish real figures once routes are running.

Service area

Local to the capital region.

Our planned launch area covers the core of the DC metro, with longer regional runs by request.

Washington, DC

All eight wards

Northern Virginia

Arlington · Alexandria · Fairfax · Loudoun (Ashburn, Sterling) · Prince William

Maryland

Montgomery County · Prince George's County

Sustainability

Electric miles. Quiet arrivals.

We're building our fleet around electric cargo vans: no tailpipe emissions at your loading dock, low noise at early-morning pickups, and fewer fuel-price surprises passed on to you.

  • Electric cargo vans for local routes
  • Depot charging planned overnight, off-peak
  • Per-delivery emissions reporting on our roadmap
  • Right-sized vehicles: no half-empty box trucks

Dreamboard · roadmap

Where we're headed.

Ideas and plans, not promises. We'll grow with our clients.

Now

Launch

Pilot scheduled routes for clinics, labs and pharmacies. STAT runs. Proof of delivery on every stop.

Next

Expand

Data-center and tech-parts runs, legal filings, a second electric van, and a client portal with live tracking.

Later

Scale

Dedicated routes, more temperature-controlled capacity, integrations with lab and pharmacy systems.

Someday

Dream

A regional network of quiet electric routes, solar-supported depot charging, and emissions reports for every client.

FAQ

Straight answers.

Are you delivering yet?

We're launching now and booking pilot routes. Tell us what you ship and how often, and we'll design a route around it.

Are you HIPAA compliant?

We're building HIPAA-aware processes: drivers handle sealed items only, we minimize access to patient information, and we'll sign business associate agreements where a client's workflow requires one. Ask us for our current procedures.

Can you transport lab specimens?

Our specimen procedures are being built around DOT requirements for UN3373 (Category B) packaging and training, plus bloodborne-pathogen training for drivers. We don't carry Category A materials, regulated medical waste or controlled substances at launch.

Are you insured?

Commercial auto, cargo and general liability coverage will be in place before our first run. Certificates of insurance will be available to clients on request. [Placeholder: coverage details]

How is pricing set?

Scheduled routes are priced per route or per stop; STAT runs are priced per trip. Request a quote and we'll respond with a clear, written price.

Where do you operate?

Washington DC, Northern Virginia and close-in Maryland. Longer regional runs by request.

Request a quote

Let's design your first route.

Online booking is coming soon. For now, this form opens an email in your own mail app. Nothing is sent or stored by this website.

Prefer to write directly? hello@steelpromise.com